How to Change Your SASSA R350 Grant Banking Details to TymeBank (Insider’s Guide 2025)
Introduction
The South African Social Security Agency (SASSA) plays a vital role in supporting millions of citizens through various social grants. Among these, the COVID-19 Social Relief of Distress (SRD) grant, commonly known as the R350 grant, remains one of the most impactful. While the grant was originally introduced as a temporary relief measure, it has become an ongoing lifeline for many unemployed South Africans.
For beneficiaries, receiving payments quickly and securely is essential. One of the ways to achieve this is by linking your SASSA payments to a reliable bank account. Over the last few years, TymeBank has emerged as a preferred option for many South Africans due to its low-cost digital banking, easy accessibility, and no monthly fees.
If you are considering changing your SASSA R350 grant banking details to TymeBank, this comprehensive guide will walk you through the process, highlight potential challenges, and explain why this option may be the most beneficial.
SASSA R350 GRANT – Why Beneficiaries Change Their SASSA Banking Details
South African Social Grant beneficiaries often update their banking details for a variety of reasons:
- Faster Access to Payments – Bank transfers are often quicker than waiting for cash at pay points or retail outlets.
- Convenience – Having grant money directly in your bank account allows for easier withdrawals and digital transactions.
- Reduced Fraud Risk – Linking to a personal bank account reduces risks associated with stolen cards or fraudulent cash claims.
- Switching to Low-Cost Banking – Many South Africans are moving to digital banks such as TymeBank to avoid high bank fees.
- Closure of Old Accounts – If your old bank account is no longer active, you must update your SASSA details to continue receiving funds.

SASSA R350 – Why TymeBank is Becoming Popular for SASSA Payments
TymeBank, South Africa’s first fully digital bank, has been gaining traction because it offers features well-suited for grant beneficiaries:
- No Monthly Fees – Unlike traditional banks, TymeBank does not charge account maintenance fees.
- Affordable Withdrawals – Withdrawals at partner retailers (like Pick n Pay, Boxer, and Shoprite) are significantly cheaper.
- Instant Account Opening – Accounts can be opened within minutes at TymeBank kiosks in major retail stores.
- 24/7 Digital Banking – No need to visit physical branches; everything can be managed online or via the TymeBank app.
- Financial Inclusion – TymeBank targets underserved communities, making banking accessible for people who may not qualify for accounts at traditional banks.
For SASSA recipients, these benefits make TymeBank a cost-effective, secure, and convenient choice for receiving their R350 grant.
Step-by-Step Guide: How to Change Your SASSA Banking Details to TymeBank
Changing your SASSA banking details is a formal process that requires careful steps to ensure your money is safe. Below is a structured step-by-step guide:
Step 1: Open a TymeBank Account
If you don’t already have one:
- Visit a TymeBank kiosk at Pick n Pay or Boxer.
- Provide your South African ID number.
- Complete a quick digital verification process.
- You will receive a TymeBank EveryDay account with a debit card.
👉 Tip: Make sure your TymeBank account is active and in your own name. SASSA does not allow payments into accounts that do not match the beneficiary’s ID.
Step 2: Visit the SASSA SRD Website
- Go to the official SASSA SRD website: https://srd.sassa.gov.za
- Scroll down to the “Change Banking Details” section.
- Enter your South African ID number.
Step 3: Confirm Your Identity
- SASSA will send an SMS link to the cellphone number you registered with.
- Click the link and verify your details.
👉 Warning: Only use your own cellphone number. Using someone else’s number could result in delays or fraud alerts.
Step 4: Enter Your TymeBank Details
- Select Bank Account as your preferred payment method.
- Enter your TymeBank account number and branch code (TymeBank’s universal branch code is 678910).
- Double-check the account details before submitting.
Step 5: Verification & Approval
- SASSA will verify your banking details with TymeBank.
- This process can take a few days to a few weeks, depending on system backlogs.
- Once verified, your future R350 grant payments will be deposited into your TymeBank account.
How Long Does It Take for Changes to Reflect?
- Banking details updates usually take 7–14 working days to reflect.
- During the verification period, you may still receive payments through your old method (retail collection or old bank).
- Once verification is complete, all payments will go directly into your TymeBank account.
Common Problems and How to Solve Them
Even though the process seems simple, many beneficiaries face challenges. Below are common problems and solutions:
1. Mismatch of ID and Bank Account Name
- Problem: Payments are rejected if the account name does not match your ID.
- Solution: Ensure your TymeBank account is registered in your full legal name as per your ID.
2. Lost or Changed Cellphone Number
- Problem: You cannot receive the SASSA verification SMS.
- Solution: Visit your nearest SASSA office to update your cellphone number.
3. Delay in Verification
- Problem: Banking detail updates are pending for weeks.
- Solution: Be patient, as SASSA runs bank verification in batches. You can check your status on the SRD website.
4. Fraudulent Account Use
- Problem: Someone else tries to use your details.
- Solution: Always keep your banking and SASSA login details private. Report suspicious activity immediately to SASSA’s fraud hotline (0800 701 701).
SASSA R350 – Advantages of Receiving SASSA Grants Through TymeBank
- Lower Costs – No monthly charges and affordable withdrawals save money.
- Accessibility – Easily withdraw at Pick n Pay, Boxer, Shoprite, or Checkers.
- Instant Notifications – SMS alerts for every transaction help monitor grant usage.
- Safe & Secure – Funds go directly into your personal account, reducing theft risks.
- Financial Growth – TymeBank offers GoalSave (interest-earning savings), helping beneficiaries grow small amounts of money over time.
Security Measures to Protect Beneficiaries
Since social grants are often targeted by fraudsters, it’s important to highlight security measures:
- Never share your SASSA OTPs or banking PINs.
- Always use the official SASSA SRD website.
- Do not respond to SMSes or emails asking for your details – SASSA never asks beneficiaries to update details via WhatsApp or email.
- Check your SASSA status regularly to ensure no unauthorized changes were made.
The Bigger Picture: Why Digital Banking Matters for SASSA Beneficiaries
South Africa is gradually moving towards a cashless society. The government encourages grant recipients to use formal banking channels because:
- It reduces cash handling costs.
- It limits corruption and fraud.
- It allows beneficiaries to build a financial history, which is useful for loans and credit applications.
- Digital banks like TymeBank provide financial inclusion for millions of unbanked South Africans.
By choosing TymeBank, beneficiaries are not just securing their R350 grants—they are also entering the broader financial system.
Frequently Asked Questions (FAQs)
1. How long does it take for SASSA to approve TymeBank details?
It usually takes 7–14 working days, but in some cases up to a month.
2. Can I use someone else’s TymeBank account?
No. SASSA payments can only be made into an account registered in the beneficiary’s own name.
3. What if I don’t have a smartphone to update online?
You can visit your nearest SASSA office to request assistance.
4. Will I lose my old payments if I change banks?
No. Past payments will remain on the old method, but future payments will go to your new TymeBank account.
5. Is TymeBank safe for SASSA payments?
Yes. TymeBank is a registered South African bank and fully regulated by the Prudential Authority.
Conclusion
Changing your SASSA R350 grant banking details to TymeBank is a smart financial decision for beneficiaries who want affordable, safe, and convenient access to their funds. While the process requires patience during verification, the long-term benefits—such as lower fees, financial inclusion, and digital convenience—make it worthwhile.
As South Africa continues to embrace digital banking, TymeBank stands out as a reliable option for grant recipients. By following the correct steps, beneficiaries can ensure their money reaches them securely and efficiently every month.
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